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Client

AN INDIVIDUAL

JOB ID - H22714


About Client

The client is an individual from Hyderabad, who lost his VMware files


Goal

To fruitfully recover the lost Oracle Database, MS Office Documents, & Text Files


Approach

• Enquired Stellar Data Recovery’s Hyderabad branch for VMware data recovery service • Visited the centre with his hard drive for analysis & recovery


Result

Restored VMware files (Oracle Database, MS-Office Documents, & Text Files)


CLIENT RESTORED LOST VMWARE DATA WITH STELLAR’S TIMELY ASSISTANCE

The client a denizen of Hyderabad, the main IT hub, has recently lost his vital VMware data particularly Oracle database, MS Office documents, and text files from his Western Digital (WD) internal laptop drive.

The hard drive has the Model No. WD10JPVX-75JC3T0 and with the storage capacity of 1 Terabyte. With requisite digital storage space, the drive is appropriate to store all kind of VMware files but is not immune to failure. The drive has logically failed due to the sudden crashing of the laptop’s operating system, which ensued in the inaccessibility of all VMware files.

CLIENT’S CHALLENGE

The main challenge for the client was the inability to access data. Moreover, he wished to make the hard drive function normally without any data loss. As his drive was inaccessible and important data was at stake, he as a discerning person instantly contacted data recovery expert.

CLIENT’S CONCERN

The client’s main concerns were confidentiality of his critical data. Since he does not want his storage device and its content to land on unsafe hands, so all he desired was a reliable, secure, and result-driven data recovery service provider.

STELLAR DATA RECOVERY – HYDERABAD ACTS AS A SAVIOR

On receipt of the inquiry call from the client, we at Stellar Data Recovery customer service desk at Hyderabad branch patiently attended to the client. We made him relax and assured him guaranteed recovery with complete confidentiality of data. We also requested the client to send his drive for initial diagnosis and informed about the policy of ‘No Recovery, No Charge’.

Satisfied with the preliminary conversation, the client visited our service centre on the other day and submitted his drive for analysis as well as recovery. Our representative understood his requirements thoroughly and jotted down the important files that he specifically wanted to recover including Oracle database files, MS Office files, and text files.

We conveyed him about Stellar’s data privacy & safety policy. This convinced him that his hard drive and its content are in safe hands. Moreover, we assured successful data recovery.

A SEAMLESS RECOVERY

Our expert took the submitted drive for analysis. Once the diagnosis was over the conclusion was shared with the client. After getting approval from the client to recover, the expert started VMware data recovery process from the assessed WD 1 TB HDD. So our specialist used proprietary tools to recover all VMware files (.vmdk) from the inaccessible drive.

The damaged file structure of the hard disk drive made the recovery process a really daunting task. Our technician failed a couple of times. Ultimately using Stellar’s special data recovery tools, the recovery process was successfully completed inside our certified labs. The process took quite a time and the essential thing was, we were able to recover client’s VMware data as desired.

CLIENT’S GRATITUDE

On finding the recovered VMware data, the Hyderabad-based client was highly delighted. We asked for the confirmation of the recovery and handed over the recovered drive. He thanked – Stellar Data Recovery Hyderabad team – for meticulous effort and successful recovery.

CONTACT US

Stellar Information Technology Pvt. Ltd.
509, 5th Floor, Aditya Trade Center,
Ameerpet, Hyderabad-500038,
Telangana, India

Speak to Our Experts
(040) 6633 2636